Your requirement is to plan an adult undergraduate degree program in health care administration in the Kansas City area, working as members of the staff/faculty of Baker University’s School of Professional and Graduate Studies. Baker is a liberal arts college, affiliated with the Methodist Church, and has a total of nearly 3000 students. The adult population of students is over 2000, counting the nursing school in Topeka and the SPGS students in Topeka, Lee’s Summit, and Overland Park.

Your team has been created by the Academic Dean of the School of Professional and Graduate Studies. He has been with the University for nearly 20 years and does not accept criticism or challenge from anyone. There is a great concern, amongst the members of the planning team, that he will eventually do what he wants to regardless of their recommendations. He has a number of political enemies on the main campus, School of Nursing, and the School of Education who may have a conflict with this new program. He is adamant this will be a money maker and that is truly what is driving his backing for the new program.

One of your group members is the Director of Instruction at SPGS, who will lead the team. The other members of the team are a curriculum developer who works for the Director, an outside consultant who has been hired as the content expert, and an online specialist who works for the Vice President for Technology from the main campus. The two members form SPGS know each other well and have been working off and on with the consultant for 6 months or so as they considered health related programs. The online specialist has been on the main campus in Baldwin City for many years, but has never had occasion to work with the adult programs.

Your final product, due to the Academic Dean and his boss…the University Provost no later than Noveber 17th, is a collaborative Wiki detailng the program you recommend with all of the academic and administrative issues worked out and any problems identified. The Dean has used Caffarella’s model previously and has asked that you use it to guide your deliberations and organize your Wiki.

You have time to research this organization and the specific program you must plan. Many resources exist for your use; research is part of program planning. Any additional information you believe you need may be gained from Dr. Martin.


Primary ref: Ch 6 to include exhibit 6.4

Semi-Formal Needs Assessment (what is and what should be):
—sources = DHS, FEMA, Local/State/Federal agencies, other existing programs
—techniques to generate ideas = questionaires/surveys, interviews, group sessions, other existing programs

  1. Decide to conduct needs assessment
  2. Identify staff and develop management plan
  3. Determine context, purpose, and objectives
  4. Determine logistics
  5. Choose respondents
  6. Select techniques
  7. Collect data
  8. Amalyze data
  9. Sort and prioritize needs
  10. Communicate results